Articles tagged “seller-portal”
26 articles
Consign your products to the Wasal Fulfillment Center (WFC)
Outsource your logistics with the WFC: Wasal stores, prepares and ships your orders through a robotized warehouse. Discover the service and how to submit a request.
Understanding how your Wasal payment works
Twice-monthly 15/30 cycle, commissions by sub-category, bank details at onboarding: everything a Wasal seller needs to know about how payments work.
How to Log In to the Seller Portal
Video tutorial: learn how to log in to your seller account on the Wasal Seller Portal.
Downloading your invoices
View and download your invoices as PDF files from the Wasal Seller Portal: understanding the columns, filtering by status and handing the PDF to your accountant.
How to Create a New User
Video tutorial: add new users to your seller account on the Wasal Seller Portal.
Understanding your seller score
Where to find your performance score in the Wasal portal, how to read it (grade A to E, percentage) and which concrete actions improve it.
Viewing your special conditions
Access the special conditions you negotiated with Wasal: commission, packaging, CMI, cash/COD, consignment.
Signing in to the Seller Portal
Sign in to the Wasal Seller Portal in just a few clicks: URL, credentials, password recovery, and your first bearings in the seller dashboard.
How to Create a Product Without Variations
Video tutorial: create a simple product listing (no size or color) on the Wasal Seller Portal.
Track Your Wasal Payments
Go to My invoices to track your payments in real time: Table view, Statement view, PDF download, and Payout tracking in Analytics.
Consulting the Seller Portal FAQ
The FAQ built into the Seller Portal contains 48 quick answers to the most frequent questions from Wasal sellers.
Discovering the Wasal Seller Portal
Take a tour of the Wasal Seller Portal: sidebar, dashboard, orders table and key sections to get off to a strong start as a seller.
View and understand your cancellations
See the orders cancelled on Wasal, understand the reasons (out of stock, etc.) and prevent future cancellations.
Creating a user on the Seller Portal
Add team members to your Wasal seller account, define their role and manage their access from the My Users section.
Opening a claim with Wasal support
Use the claims module to contact Wasal support about a delivery, product, payment, or customer issue.
Temporarily deactivating your store
Pause your Wasal store without losing your products, your order history, or your statistics: procedure and reactivation conditions.
How to create image URLs
Video tutorial: learn how to generate image URLs on the Seller Portal for your product listings.
Understanding your analytics dashboard
Discover the KPIs, charts and performance indicators available in the Wasal Seller Portal to steer your sales.
How to Manage Your Orders
Video tutorial: learn how to process, prepare, and ship your orders from the Wasal Seller Portal.
Your Wasal store settings
Configure your Wasal store: information, logo, banner, social media, availability, notifications and public holidays.
How to temporarily deactivate your store
Video tutorial: put your Wasal store on hold without losing your products or your history.
Managing product collections
Create themed collections to group your products together and showcase them on your Wasal store.
Take part in Wasal promotional campaigns
The Promotions module lets you sign up for the promotional campaigns organized by Wasal to boost your sales.
Create product offers on Wasal
Boost your sales with Wasal's 4 offer types: free shipping, bundle pack, buy X get Y, and quantity discount.
Taking Part in Wasal Flash Sales
Wasal Flash Sales are timed, high-traffic events. Learn how to take part and track your performance.
Seller Portal File Manager
Upload and organize reusable files (images, documents) for your product listings and engaging moments.