You have just logged in to the Wasal Seller Portal for the first time. This article walks you through each area of the interface so that you feel comfortable from your very first use.

Accessing the portal

Go to seller.wasal.com and log in with your credentials. You land directly on the dashboard home page.

If you have not logged in yet, first read the article Logging in to the Seller Portal.

Overview of the home page

As soon as you log in, you see a welcome message — "Welcome to your Seller Portal!" — along with a promotional banner that changes depending on the period. Below it, you find your table of recent orders and your most recently added products.

Everything you need on a daily basis is accessible from this page or through the menu on the left.

The menu groups all sections of the portal into three blocks: OVERVIEW, MANAGEMENT and SETTINGS. Each entry has its own icon.

Entries followed by the ▸ sign are expandable: click on them to display their sub-entries. On small screens (phone, tablet, narrow window), the menu collapses behind a hamburger button and opens as a drawer.

OVERVIEW

Home — the dashboard you see when you log in.
Analytics — your sales, visit and performance statistics.

MANAGEMENT

Products ▸ — List of products, Create new product, Import products.
Moments ▸ — List, Create, Store Products (Engaging Moments).
My orders — the complete list of your orders with status filters.
My invoices — your seller invoices.

SETTINGS

Promotions — the campaigns organised by Wasal, which you enrol your products in.
My users ▸ — List of users, Create new user.
List of collections ▸ — List of collections, Create new collection.
My returns — returns initiated by buyers.
Workloads — the status of your bulk catalog imports.
My cancellations — cancelled orders.
Helpdesk Module ▸ — Tickets list, New ticket.
My store ▸ — Settings and Store preview.
Referral — your referral link, its eligibility conditions and its bonus tiers.
Offres (Offers) — your own discounts (bundle, free delivery, quantity discount…).
Codes promo (Promo codes) — your discount codes.
Ventes Flash (Flash Sales) — the flash sales your store takes part in.
Special Conditions — the specific conditions applied to your store.
WFC ▸ — Discover WFC, Storage Requests, Inbound. To understand the service, read Consign your products to the WFC.
API integration ▸ — Connectors and API documentation. To connect your ERP or your website, read Connect your system to Wasal via API.
File Manager — your images and files hosted on Wasal.
FAQs — your store's frequently asked questions.

The menu was redesigned in September 2026: the icons and the order of the SETTINGS block have changed. If in doubt, use the capture above as a reference.

The orders table

On the home page, the orders table displays your latest orders with their essential information: order number, Sub-order No., Fournisseur de livraison (delivery provider), delivery type, payment type, date, number of products, price and status.

The available statuses

You can filter your orders by status using the tabs at the top of the table:

All — all of your orders, with no filter
Approved — confirmed order, to be prepared
Ready to pick — parcel ready for collection by the courier
Disapproved — order refused
Pending — order awaiting processing
Processing — order out for delivery
Delivered — order handed over to the buyer
Payment pending — awaiting payment confirmation
Cancelled — cancelled order
Invoiced — invoiced order
Returned and Failed Delivery — parcel returned or not delivered
Postponed

The tab active by default is "Pending", not "All". If you do not see any orders when you open the page, it does not necessarily mean there are none — click on "All" to display your entire history. This is the most common pitfall for new sellers.

You can also switch to Dense Table mode using the checkbox at the top of the table, and move between pages with the pagination controls (20 rows per page by default).

The "Latest products" section

At the bottom of the home page, a horizontally scrollable list displays your 10 most recently added products. Each thumbnail shows the product's image, name and price. Clicking on the name takes you directly to the product's edit page.

Some products display two prices: the catalog price (struck through) and the actual selling price. This is normal if you have set up a promotion on that product.

Need quick help?

A floating chat bubble is present at the bottom right of every page of the portal. Click it to contact Wasal support directly from your seller workspace.

Going further

Now that you are familiar with the interface, here are the next steps:

Discovering the Wasal Seller Portal