Temporarily deactivating your store
Pause your Wasal store without losing your products, your order history, or your statistics: procedure and reactivation conditions.
On this page
In 30 seconds
Full video tutorial
When should you deactivate your store?
- During holidays or time off
- During a restocking period
- In the event of a temporary logistics issue
Process all pending orders before deactivating.
Open the settings — In the Seller Portal, go to My store ▸ Settings, then click the Availability tab.
Enable Store offline — Your products will no longer be visible or purchasable by buyers. Fill in the Start date and End date of the closure.
Save — Click Save Changes.
Reactivate when you are ready, by switching the store back online (Store online) in the same tab.
Deactivation is temporary and reversible. It is driven by the closure start and end dates.
To set your weekly opening hours while the store is online, see Store settings.
See the video tutorial.
Related reading
Was this article helpful?