Wasal Academy — Seller help center
Everything you need to know
to sell on Wasal.
Guides, illustrated walkthroughs of the Seller Portal and videos. Built for Moroccan e-commerce merchants.
What would you like to do?
By category
9 areas covered, from registration to handling returns.
Overview
The academy in one minute
See in 60 seconds how to search, browse categories and follow the step-by-step guides, from registration to your first sales.
Launch your store in 7 steps — at your own pace.
Follow the checklist, and we keep your progress in your browser. Pick up right where you left off.
View the checklist- Sign in to the Seller Portal
- Complete your seller profile
- Identity verification (KYC)
- Set up your store
What's new
Import products via Excel file
Upload your products in bulk to Wasal using Excel import, with or without variants.
Temporarily deactivating your store
Pause your Wasal store without losing your products, your order history, or your statistics: procedure and reactivation conditions.
Consign your products to the Wasal Fulfillment Center (WFC)
Outsource your logistics with the WFC: Wasal stores, prepares and ships your orders through a robotized warehouse. Discover the service and how to submit a request.
Understanding your seller score
Where to find your performance score in the Wasal portal, how to read it (grade A to E, percentage) and which concrete actions improve it.
What sellers read the most
Ready to grow your sales on Wasal?
Everything you need to know is here — step-by-step guides, videos and answers to your questions.