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Billing & Payments

Track Your Wasal Payments

Go to My invoices to track your payments in real time: Table view, Statement view, PDF download, and Payout tracking in Analytics.

3 min read
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This guide explains, step by step, how a Wasal seller tracks their payments directly from the portal.

Before you begin

Your bank details (RIB) are set up only once, during onboarding. If you need to change them, contact your account manager at 05 22 09 43 43 — there is no standalone edit page in the portal.

Accessing "My invoices"

  1. 01

    Sign in at seller.wasal.com. In the left-hand menu, click My invoices.

  2. 02

    The page opens on three summary indicators:

    • Total invoices: total number of invoices generated on your account
    • Paid: total amount already paid out
    • Pending: amount still to be received
  3. 03

    The Table view (enabled by default) lists your invoices with the following columns:

    • Invoice: the invoice reference
    • Date: issue date
    • Amount: amount invoiced (incl. tax)
    • Status: Paid or Pending

    Use the date filter or the search bar to find a specific invoice. The All / Paid / Pending tabs filter the list instantly.

  4. 04

    Click the Statement tab to see the accounting breakdown of each invoice: amount incl. tax, commission deducted, and Balance due.

  5. 05

    On any row, click View invoice. The PDF opens in a new tab: you can download it or print it for your accountant.

Tracking your Payouts in Analytics

The My invoices module shows the breakdown invoice by invoice. For an overall view of the amounts paid out, with a trend chart, use the Analytics tab.

  1. 01

    In the left-hand menu, click Analytics (/dashboard/analytics).

  2. 02

    The Payouts card shows the total amount paid out to your account since your store was activated. The chart at the bottom shows the trend of transfers over the last 7 days.

Transfers are made twice a month: on the 15th and the 30th of each month. If either of these dates falls on a weekend or public holiday, the transfer is moved to the next business day. Interbank processing times may add 1 to 3 days depending on your bank.

In case of a discrepancy or delay

If the amount received does not match what you expected:

  1. Check the returns and refunds in the My returns section
  2. Review any special conditions applied to your store — see Reviewing your special conditions
  3. If the discrepancy remains after checking, contact your account manager at 05 22 09 43 43

For any question about a late transfer or an incorrect amount, have your invoice reference handy (shown in the Table view) to speed up processing.

Going further

Related reading

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