Track Your Wasal Payments
Go to My invoices to track your payments in real time: Tableau view, Relevé view, PDF download, and Payout tracking in Analytics.
On this page
This guide explains, step by step, how a Wasal seller tracks their payments directly from the portal.
Before you begin
Your bank details (RIB) are set up only once, during onboarding. If you need to change them, contact your account manager at 05 22 09 43 43 — there is no standalone edit page in the portal.
Accessing "My invoices"
Open the navigation menu
Sign in at seller.wasal.com. In the left-hand menu, click My invoices.
Read the 3 cards at the top of the page
The page opens on three summary indicators:
- Total des factures (Total invoices): number of invoices generated on your account and their total amount
- Paid: total amount already paid out
- Pending payment: amount still to be received
Use the Tableau view
The Tableau (Table) view (enabled by default) lists your invoices with the following columns:
- Facture (Invoice): the invoice reference
- Date de facture (Invoice date): issue date
- Montant Total (Total Amount): amount invoiced (incl. tax)
- Statut (Status): Paid or Pending payment
Use the date filter or the search bar to find a specific invoice. The All / Paid / Pending payment tabs filter the list instantly.
Switch to the Relevé view
Click the Relevé (Statement) tab to see the accounting breakdown of each invoice: amount incl. tax, commission deducted, and Restant dû (Balance due).
Download an invoice as a PDF
On any row, click View invoice. The PDF opens in a new tab: you can download it or print it for your accountant.
Tracking your Payouts in Analytics
The My invoices module shows the breakdown invoice by invoice. For an overall view of the amounts paid out, with a trend chart, use the Analytics tab.
Access the Analytics dashboard
In the left-hand menu, click Analytics (seller.wasal.com/dashboard/analytics).
Read the Payouts metric
The Payouts card shows the total amount paid out to your account since your store was activated. The chart at the bottom shows the trend of transfers over the last 7 days.
Transfers are made twice a month: on the 15th and the 30th of each month. If either of these dates falls on a weekend or public holiday, the transfer is moved to the next business day. Interbank processing times may add 1 to 3 days depending on your bank.
In case of a discrepancy or delay
If the amount received does not match what you expected:
- Check the returns and refunds in the My returns section
- Review any special conditions applied to your store — see Reviewing your special conditions
- If the discrepancy remains after checking, contact your account manager at 05 22 09 43 43
For any question about a late transfer or an incorrect amount, have your invoice reference handy (shown in the Tableau view) to speed up processing.
Going further
Related reading
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