Category · 08 articles
Seller account
Manage your seller account: profile, KYC verification, users, store settings, dashboard and seller score.
Complete your seller profile
Provide all the information required to activate your Wasal seller account.
Complete your store's KYC verification
Complete your Wasal store's KYC verification: progress tracking, the 7-step wizard and the documents to prepare (ID card, bank details, trade register, ICE).
Understanding your seller score
Where to find your performance score in the Wasal portal, how to read it (grade A to D, percentage) and which concrete actions improve it.
Optimizing your dashboard
Learn how to use your seller dashboard to track your performance and make better decisions.
Creating a user on the Seller Portal
Add team members to your Wasal seller account, define their role and manage their access from the My users section.
Temporarily deactivating your store
Pause your Wasal store without losing your products, your order history, or your statistics: procedure and reactivation conditions.
Understanding your analytics dashboard
Discover the KPIs, charts and performance indicators available in the Wasal Seller Portal to steer your sales.
Your Wasal store settings
Configure your Wasal store: information, logo, banner, social media, availability, notifications and public holidays.