Category · 08 articles
Seller account
Manage your profile and settings
Complete your seller profile
Provide all the information required to activate your Wasal seller account.
Seller KYC Identity Verification
Validate your Wasal seller account with the required documents (national ID, trade register, ICE, bank details). Complete step-by-step KYC guide for Moroccan e-merchants.
Understanding your seller score
Where to find your performance score in the Wasal portal, how to read it (grade A to E, percentage) and which concrete actions improve it.
Optimizing your dashboard
Learn how to use your seller dashboard to track your performance and make better decisions.
Creating a user on the Seller Portal
Add team members to your Wasal seller account, define their role and manage their access from the My Users section.
Temporarily deactivating your store
Pause your Wasal store without losing your products, your order history, or your statistics: procedure and reactivation conditions.
Understanding your analytics dashboard
Discover the KPIs, charts and performance indicators available in the Wasal Seller Portal to steer your sales.
Your Wasal store settings
Configure your Wasal store: information, logo, banner, social media, availability, notifications and public holidays.