Category · 05 articles
Contract & Terms
Contract, commissions, returns, SLA and platform rules
Understanding your intermediation contract
A clear summary of the contract that binds every seller to the Wasal platform: Wasal's role, obligations, term, and termination.
Commissions and fees explained
How commissions work by sub-category, payment and packaging fees on Wasal, and where to check the rates applied to your products.
Complete Return Policy
Everything you need to know about returns: deadlines, accepted reasons, non-eligible products, and seller responsibilities.
SLA and penalties
Deadlines to meet for order processing, service levels (SLA), and penalties in case of non-compliance.
Prohibited products on Wasal
Complete list of products prohibited for sale on the Wasal platform: electronics, cosmetics, jewelry and more.