Articles tagged “support”
3 articles
Handling a customer dispute
How to respond to a buyer complaint on Wasal: deadlines, evidence to provide, support arbitration, and appeals in case of an unfavorable decision.
Consulting the Seller Portal FAQ
The FAQ built into the Seller Portal contains 48 quick answers to the most frequent questions from Wasal sellers.
Opening a claim with Wasal support
Use the claims module to contact Wasal support about a delivery, product, payment, or customer issue.

