Articles tagged “support”

How to respond to a buyer complaint on Wasal: deadlines, evidence to provide, support arbitration, and how to contest an unfavorable decision.

The FAQ built into the Seller Portal contains 48 quick answers to the most frequent questions from Wasal sellers.

Use the claims module to contact Wasal support about a delivery, product, payment, or customer issue.

Once your store goes live, a Wasal advisor supports you for 30 days: the scheduled calls, what each one covers and how to get ready for them.